At ebobet, gambling is entertainment — not a way to make money. Our responsible gaming programme gives every Bangladesh player the tools, information, and support needed to keep gambling enjoyable and in control.
Player Protection Tools
ebobet provides every registered player with a full suite of responsible gaming tools at no charge. These tools are available around the clock and can be activated by contacting our support team at [email protected].
Set a maximum deposit cap on a daily, weekly, or monthly basis. Once your chosen limit is reached, the ebobet platform will block further deposits until the period resets. Reducing your limit takes effect immediately; increasing it requires a 7-day cooling-off period to protect you from impulsive decisions.
Define the maximum amount you are willing to lose over a set period — daily, weekly, or monthly. Once your loss threshold is reached, your account will be prevented from placing further bets until the period resets. Loss limits give you a hard financial boundary before a session can escalate.
Choose how long you wish to play in a single session. When your chosen session duration is reached, ebobet will display a reminder notification. This feature is especially useful for players who lose track of time during live cricket matches or casino sessions running into the early hours of the morning.
Take a short break from gambling without permanently closing your account. A cooling-off period can be set for 24 hours, 48 hours, 1 week, or up to 6 weeks. During this period, you will not be able to log in, place bets, or access the casino. The period cannot be shortened once activated.
If you feel gambling has become a problem, you may request permanent self-exclusion at any time. This closes your account for a minimum of 5 years and blocks re-registration attempts from your known devices, payment methods, and contact details. Any available balance will be returned to your nominated payment method.
Our support team is trained to listen without judgement and can provide referrals to counselling and support resources available in Bangladesh. If you or someone you know is struggling with gambling-related harm, please reach out to us directly at [email protected] — the conversation is confidential and free of charge.
Step-by-Step
Activating any responsible gaming control on ebobet is straightforward. All tools are free, available to every registered player, and processed by our support team within one hour of your request.
Send an email to [email protected] with the subject line "Responsible Gaming Request". Our support team is available 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6).
Provide your registered username and the email address linked to your ebobet account so our team can locate your profile quickly and securely.
Tell our support agent which tool you wish to activate — for example, "I would like to set a weekly deposit limit of ৳5,000" or "Please activate a 7-day cooling-off period on my account".
Our team will apply the control and send you a written confirmation by email. Limit reductions and cooling-off periods take effect immediately. Limit increases require a mandatory 7-day waiting period before they become active.
Know the Signs
Gambling can become a problem without you noticing straight away. Review the questions below honestly. If you answer "yes" to two or more, we strongly encourage you to contact our support team or activate a self-exclusion tool.
Do you find yourself spending more money on gambling than you originally planned or can comfortably afford?
Have you tried to cut back on gambling but found it difficult or impossible to stop once you have started?
Do you find yourself chasing losses — continuing to bet in an attempt to win back money you have already lost?
Has gambling caused arguments, stress, or financial difficulties within your family or household in Dhaka, Chittagong, Sylhet, or wherever you live?
Do you feel restless, anxious, or irritable when you are not gambling, or when you try to reduce the amount of time you spend gambling?
Have you borrowed money, sold possessions, or neglected other financial obligations in order to fund your gambling activity?
If you answered yes to any of the above, please email [email protected] immediately. Our team will assist you without judgement, free of charge.
Age Policy
ebobet operates exclusively for adults aged 18 and above. This is not a formality — it is a firm commitment backed by identity verification procedures applied to every new account opened on the platform. Players across Bangladesh, from Dhaka to Cox's Bazar, must confirm their age before any real-money activity is permitted.
During the Know Your Customer (KYC) verification process, ebobet requires players to submit a valid government-issued identity document — such as a Bangladesh National ID card or passport — to confirm that they are at least 18 years of age. Accounts found to belong to individuals under 18 will be closed immediately and all funds returned.
If you are a parent or guardian and believe a minor may have accessed ebobet using your payment details or device, please contact us at [email protected] without delay. We will investigate the matter urgently and take appropriate action to protect the minor.
National ID or passport required for every account
Underage accounts closed and funds returned instantly
Our Pledge
ebobet believes that responsible gaming is not a legal box to tick — it is a core part of what makes a trustworthy platform. We are committed to maintaining an environment where players in Bangladesh can enjoy cricket betting, slots, and live casino games safely, sustainably, and within their means.
Our responsible gaming programme is built around four principles: Prevention — making tools available before problems develop; Detection — monitoring account behaviour for early warning signs; Intervention — reaching out proactively when concerns are identified; and Support — connecting affected players with appropriate resources.
Every member of the ebobet support team receives training in responsible gaming recognition and response. We take player welfare seriously, and we will never use marketing communications to encourage a player who has activated a responsible gaming tool to gamble more.
Gambling should be entertainment, not a source of income. Always set a budget before you play, only gamble with money you can afford to lose, and take regular breaks. The ebobet platform is here to make your leisure time more enjoyable — not to create financial stress.
Practical Advice
These straightforward habits can make a real difference in keeping your ebobet experience positive and under control.
Decide on a fixed amount you are comfortable losing before you start. Treat it as the cost of entertainment — like a cinema ticket or a meal out in Dhaka. Never exceed that amount in a single session.
Decide in advance how long you plan to play and stick to it. Use ebobet's session time reminder feature to get a notification when your time is up. Long, unplanned sessions are where most overspending occurs.
Chasing a loss with a bigger bet to "win it back" is the fastest way to turn a small loss into a large one. Accept losses as part of the game. Log out, take a break, and return another day with a fresh mindset.
Step away from the screen regularly — even a 15-minute break helps you reassess your session. Never gamble when you are tired, stressed, upset, or under the influence of alcohol. Decisions made in those states are rarely good ones.
Whether you want to set a deposit limit, take a break, or simply explore what ebobet has to offer — our team is here for you 24/7. Gambling is most enjoyable when it stays in its proper place.
18+ only. Please gamble responsibly. Contact [email protected] for help at any time.